If you are not satisfied with the purchase, you can return the order following a simple procedure in four stages and will be refunded to your bank account, PayPal or payment card of the person who made and paid for the order. Refund will be made using the same method by which you paid the order, for example, an order paid by credit card will only be refunded to the card used for payment.

Under Directive 2011/83 / EU of the European Parliament and the Council, the consumer who buys online or via telephone is entitled to a full refund of the order, if the request is made within 14 calendar days from the date of receipt of the order . The reimbursement includes shipping charges incurred to obtain the order and will be notified by email (even in case of cancellation of the order).

You can repay Products, which were returned intact and / or services not used and deleted in accordance with our conditions of sale, at a reasonable time and in any event no later than (a) 14 (fourteen) days from the date on which we received the returned product, or (ii) 14 (fourteen) days from the date on which we informed you of the will to cancel the order.

Exceptions For further information, see our terms of use.

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